L'espai interior

"[Bill O'Brien] told me that his greatest insight after years of conducting organizational learning projects and facilitating corporate change was that "the success of an intervention depends on the interior condition of the intervener". (...) So it is not only what leaders do and how they do it but their "interior condition", that is, the inner place from which they operate - the source and quality of their attention."

(C. Otto Scharmer, "Theory U", p. 27)